Privacy Policy

Overview

CitizenKit (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website at citizenkit.co and our application at start.citizenkit.co.

By using CitizenKit, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

• Information you provide directly

  When you complete the Kit Finder Quiz or purchase a kit, we collect information such as your name, email address, and the information you enter to prepare your immigration forms. This may include personal and biographical details relevant to your case.

• Payment information

  Payments are processed by Stripe. We do not store your full credit card number. Stripe may collect and store payment details in accordance with their privacy policy.

• Usage data

  We may collect information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This is used to improve our service.

• Communications

  If you contact us by email, we retain those communications to respond to your inquiry and improve our support.

How We Use Your Information

We use your information to:

• ✓Prepare and deliver your immigration form kit
• ✓Process your payment
• ✓Send you your kit and any follow-up communications you have requested
• ✓Respond to your questions and support requests
• ✓Improve our website and services
• ✓Comply with applicable laws and regulations

We do not sell your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Your form answers are transmitted over encrypted connections (HTTPS) and stored securely in our database.

Third-Party Services

We use the following third-party services:

• ›Stripe — payment processing
• ›Supabase — secure database storage
• ›Postmark — transactional email delivery
• ›Google Analytics — website analytics (aggregated, anonymized)

Each of these services has its own privacy policy. We encourage you to review them.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at help@citizenkit.co. We will respond to your request within a reasonable time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last updated” date at the top of this page. Continued use of CitizenKit after any changes constitutes your acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us at help@citizenkit.co.